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Mediation

Mediation is a voluntary, safe and confidential process of dispute resolution in which an impartial third party (the mediator!) facilitates a series of private meetings and a joint meeting with the parties.

Mediation addresses the underlying (root) causes of conflict or tension. Mediators create the conditions for dialogue by using a non judgemental and impartial approach. The final outcome of mediation is one which is mutually acceptable and agreed by both parties and not the mediator.

In Jaluch terms this means that the mediator will facilitate the discussion, will listen to the different views, will be impartial and will not seek to judge or blame anyone. At the same time the mediator will encourage the parties to arrive at their own solution to their issues rather than solving the problem for them!

More information - download PDF

If you are interested in finding our more about how Jaluch can support with the dispute resolution process, please email This e-mail address is being protected from spambots, you need JavaScript enabled to view it or call her on 01425 479888 for a completely confidential discussion.

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