This lively course is designed to raise awareness amongst Staff Representatives of the expectations that their colleagues may have of them, the benefits of consultation and the personal qualities required to be able to maximise the effectiveness of the role.
Delegates also have an opportunity to explore the fascinating area of individual personality profiles and how, as a team, these bring different working strengths and weaknesses. From this, soft skills can be developed in terms of communication style and interpersonal effectiveness, as well as hard skills such as running effective meetings and establishing roles, on a formal or informal basis, that complement the elected Representatives' core skills and interests.
Topics covered include:
- The role of consultation bodies and staff representation, including the legal framework and the expectations involved
- The benefits of consultation, staff representative roles and forums, for both employer and employee
- What makes a good representative? - Looking at personal qualities, skills, experience and knowledge
- Confident communication skills including giving constructive feedback and understanding negotiation
Please note: we also offer a full training agenda for Staff Representatives with the emphasis on their role in a redundancy situation.
Our in-house training is ideal for groups of 8 -12 delegates. For further information about this course or any other training from Jaluch, please talk to us.
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Training & Development 
