So often supervisors are expected to learn their skills on the job, making them vulnerable to criticism and occasionally resulting them in having a loss of confidence. This course has been designed for those who need to both learn about the supervisory role and its responsibilities and also those who need to develop key supervisory skills.
In terms of content, as every organisation manages its supervisors in very different ways, we are very happy to tailor the agenda so it exactly matches the needs of your organisation.
Topics covered include:
- Understanding what your team and organisation expect from you
- Key qualities required at supervisory level
- Communicating your requirements and instructions more effectively
- Motivating your staff
- Managing Absence
- Managing Discipline and Poor Performance
- Appraisal Skills
- Coaching staff
Our in-house training is ideal for groups of 8 -12 delegates. For further information about this course or any other training from Jaluch, please talk to us.
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Training & Development 
