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Negotiation Skills

This course is suitable for anyone who wants to improve their ability to confidently reach win-win solutions again and again in their dealings with staff, customers and suppliers.

The workshop focuses on helping delegates understand how different negotiation strategies can be used to achieve better deals, service levels and create more effective, longer-lasting relationships.

At the end of this course you will be able to:

Understand the principles of negotiation and differing approaches to it
Identify and develop ways of integrating negotiation skills into the management role
Analyse the behaviours of skilled negotiators
Understand the 3 phases of negotiation
Open, close and adjourn a negotiation
Understand techniques for opening and developing negotiations
Complete an on-the-spot analysis of your opponent's position & strategies
Use effective listening, questioning and agreeing skills

For further information about this course or any other training from Jaluch, please talk to us.

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