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Email Etiquette
Email Etiquette TrainingEmail has proven to be one of the most powerful communication tools in the corporate arena for many years. However, there are issues that frequently arise due to the misuse of this facility and lack of awareness amongst employees:

  • Are your employees portraying a professional image?
  • Have you had instances where offence has been caused via an email?
  • Does everyone understand the power of email to make an impact, good or bad?
  • How has the introduction of Facebook and instant messaging affected your employees’ productivity?

Topics covered include:

  • Protecting the Company name and reputation
  • Recognising cultural diversity
  • Protecting yourself and the Company from the risk of bullying and harassment claims
  • What to send by email, including over-familiarity
  • ‘Netiquette’-what is/isn’t appropriate
  • Writing more powerful emails - creating an accurate subject line
  • Social networking and blogging - including the risks of Slander and Libel…

 

For further information about this course or any other training from Jaluch, please talk to us.
 
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