Dispute resolution training
Develop essential skills to manage disputes in the workplace
Identify potential problems before they escalate
Managing disputes in the workplace can be time-consuming and challenging for all involved. Dispute resolution training is a must for HR staff and managers who have responsibility for disciplining or dismissing staff, it will equip them with the essential skills to thoroughly investigate disciplinary or grievance matters and decide on the best route forward.
In-person
Live-online
Digital
Blended
Course content
We will work with you to create the perfect course to fit your organisational needs but below you will find an example of what this dispute resolution course typically covers.
- Identifying potential problems and how to manage a situation before it escalates
- Is it a grievance? What to do when someone formally approaches you
- Differentiating between disciplinary issues – conduct, performance or capability
- Effective investigation – gathering evidence and identifying the way forward
- Formal or informal? – identifying the options available to you
- Preparing for and conducting disciplinary or grievance hearings – key do’s and don’ts!
Delegates will learn how to ...
- Protect the business from costly Tribunal claims
- Keep managers up to date in view of ever-changing legislation
- Improve the organisation’s dispute resolution processes
Why choose Jaluch?
We have over 20 years’ experience in providing unique, bespoke and trusted training. We pride ourselves on having great trainers and combine this with highly relevant material and methods of delivery that are all designed to suit your individual business needs. We always make sure delegates understand how our training translates into the workplace and how it aligns to your business goals.
Interactive and engaging
Our style of delivery is always lively and engaging with maximum interaction and minimum lecture.
Impactful and memorable
Highly relevant material and methods of delivery that are designed inspire so learning is truly embedded.
Inclusive and accessible
Ensuring all learning styles are catered for to provide an equal opportunity for learning for everyone.
Looking for
something else?
We have a selection of practical, commercial, experiential training to allow you to see immediate, tangible results in leadership and management capabilities. Available as face-to-face, live-online, or digital learning. Discover what else we can offer.