Effective Staff Representation


time 7-8 hours of training materials

Delegates Ideal for 4-16 delegates (per session)

Trainer notes Comprehensive trainer notes

Delegate handoutsDelegate handouts

PowerPoint presentation PowerPoint presentation (optional)

Staff (Employee) Representative training resources, downloadable materials for delivering training on the role of a staff representative for educational, public, private and voluntary sector organisations.

SKU: BOL-116 Category:


Develop your new staff representatives or refresh your existing staff representatives knowledge with our fantastic Effective Staff Representation training kit.

We have trained up hundreds of representatives across hundreds of organisations in every sector. Some of these are appointed for day-to-day and ongoing consultation, whilst others have been appointed as a result of an upcoming change management programme. In these materials, we share our learning, ideas and provide the materials you will need when inducting new staff representatives or to refresh the existing representatives in your organisation.

How does it work?

This is a complete training kit, this means that you do not need to spend hours pulling the course material together, everything is done for you. When you purchase one of our training kits, you will be able to download all of the material online from our training portal. Any additional training aids (props, activity cards etc.) are all included in the cost and will arrive in the post.

For maximum flexibility, you can break the course down into individual modules, this is great for ‘lunch and learn’ sessions and minimises time away from normal duties.

We offer module 1 (Employee Consultation) from this course for £49 – licensed for 2 months use. The full course is licensed for 12 months. If you purchase module 1 but then decide you would like the full course, your initial £49 payment will be deducted from the full course cost. You can select from one module or full course in the pricing options above.

The training is designed to be participative and engaging to stimulate thinking and ideas. Line managers, HR professionals and in-house trainers will all be able to easily pick up and deliver this material, no previous experience required. The training content is designed to suit to all levels, from junior to the most senior staff.

Modules include:

  • Employee Consultation
  • What makes a great representative?
  • Listening and questioning skills
  • Representing your colleagues
  • The representatives’ role at formal meetings
  • Change
  • Appropriate assertiveness and self-presentation
  • Effective team working

For a summary of everything included in this course and a full breakdown of all topics covered in each module, click here.


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